Freelance Customer Support (Norwegian/Swedish & English / Remote / Europe Time)
Remote
Part-time
Freelancer
5 - 8.50 € per hour
Your mission
We are looking for a part-time customer care agent who will handle customer inquiries, resolve issues, and enhance overall customer satisfaction through effective communication.
Your profile
Your responsibilities include managing customer interactions via chat, email, and inbound/outbound calls.
This role will initially be part-time, with the possibility of transitioning to a full-time position in the future, subject to availability and operational requirements.
Requirements
- Fluent in norwegian/Swedish and English, additional will be added advantage.
- At least 1 year of relevant customer care experience
- Available to work according to approximate Europe time zone: 9:00 AM - 6:00 PM (Monday to Friday)
- Three hours per day
Why us?
- We are an international, dynamic, and multicultural company
- You have the ability to fully work remote
About us
Founded in 2006, we are a team of passionate and fearless creatives, marketing experts, developers, and data magicians. Our focus is on delivering exceptional interactive gaming, entertainment, and e-learning experiences to millions of mobile consumers worldwide.
At Sam Media, we develop innovative products using both in-house and third-party content from companies that trust us to unlock new markets.
We are a diverse family and our commitment to pursuing growth and continued learning is one of our core values. We encourage personal initiatives and development by providing opportunities and freedom. Our vibrant social culture includes team nights and regular company activity days. Additionally, Sam Media fosters a recognition and reward culture.